Privacy policy

Privacy Policy

Last updated: January 2026

SHREYASI (“Shreyasi”, “we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information.

Depending on how you interact with the Services, where you live, and applicable law, we may collect or process:

  • Contact details: name, billing address, shipping address, phone number, and email address

  • Financial information: card details and other payment information (processed securely by payment gateways such as Shopify Payments, Razorpay, PayPal, etc.), transaction details, payment confirmation, and related data

    • We do not store full payment card details on our servers

  • Account information: username, password, security questions, preferences, and settings

  • Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and past transactions

  • Communications with us: information shared when you contact us (order or support queries)

  • Device information: device type, browser, network connection, IP address, and unique identifiers

  • Usage information: how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies

  • From service providers who operate or support parts of the Services on our behalf

  • From partners or third parties, such as advertising or analytics providers, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

Service Operations

  • Provide, tailor, and improve the Services

  • Process and fulfil orders, returns, and exchanges

  • Process payments and prevent fraudulent transactions

  • Remember preferences and recently viewed items

  • Create and manage user accounts

  • Arrange shipping and send order updates

Marketing and Advertising

  • Send marketing or promotional communications (where permitted)

  • Show ads based on your activity on the Services and other platforms

Security and Legal Compliance

  • Authenticate accounts

  • Detect and prevent fraud or misuse

  • Protect the security and integrity of the Services

  • Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information:

  • With Shopify and service providers such as payment processors, shipping partners, IT providers, analytics tools, and customer support platforms

  • With business and marketing partners for advertising and promotional services, subject to their own privacy policies

  • With your consent or at your direction, including shipping or social media integrations

  • Within our affiliates or group companies, where relevant

  • For legal or business reasons, including compliance with law, enforcement of terms, or business transactions

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes certain personal information to provide and improve the Services. Shopify may act as a separate controller of your personal information.

To learn more, please refer to:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for their privacy, security, or content. Your use of such sites is governed by their own policies.

Information shared on public platforms or social media may be visible to others and used consistent with this Privacy Policy and platform terms.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • operate and improve the Services

  • remember preferences

  • analyze usage

  • support marketing and advertising

You can manage cookies through your browser settings. Disabling cookies may affect certain features of the Services.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under 18 years of age.

If you believe a child has provided personal information, please contact us so we can take appropriate action.

Security and Retention of Your Information

No method of transmission or storage is completely secure. Please avoid sending sensitive information through unencrypted channels.

We retain personal information only as long as necessary to:

  • provide the Services

  • maintain accounts

  • meet legal, tax, and accounting obligations

  • resolve disputes and enforce agreements

Retention periods vary based on data type and legal requirements.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access / know what personal information we hold

  • Delete certain personal information

  • Correct inaccurate personal information

  • Data portability, where applicable

  • Opt out of targeted advertising or “sale/share” of data, where provided by law

We do not sell personal information in the traditional sense. However, some data sharing for advertising or analytics may be considered a “sale” or “sharing” under certain US state laws.

Communication Preferences

You may unsubscribe from marketing emails at any time using the link in our emails. We may still send non-marketing messages such as order updates.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our data practices, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country, including Canada, the United States, and India.

Where required, we rely on safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date and post the revised policy on this page.

Contact Us

If you have questions or wish to exercise your rights, contact us at:

Email

📧 orders@theshreyasi.com

Postal Addresses

US Operational Address
Shreyasi LLC
6136 Frisco Square Blvd, Suite 400
Frisco, TX 75034
USA

India Operational Address
Shreyasi
L B Nagar
Hyderabad, Telangana 500074
India